On-site support in New York · Nationwide mail-in repair

Energize Sat policies

Terms & Conditions

These terms apply to use of the website and repair-service interactions with Energize Sat.

Last updated: July 9, 2026

Use of this website

By using this website or contacting Energize Sat, you agree to use the site for lawful purposes and to provide accurate information when requesting repair service, estimates, or support.

Repair service

Repair availability, pricing, timelines, and service options may vary by device condition, parts availability, location, and the type of work requested. Estimates are based on the information available at the time and may change if additional problems are found during diagnosis.

Customer responsibilities

Customers are responsible for backing up important data before service, removing confidential information when possible, providing necessary passwords or access only when required for diagnosis, and accurately describing known device issues. Energize Sat is not responsible for pre-existing device damage, hidden defects, data loss, or issues unrelated to the approved service except where required by law.

Payments

Payment may be required before, during, or after service depending on the repair type. Unpaid invoices, declined payments, returned payments, or disputes may delay repair completion or return shipment.

Third-party parts and software

Repairs may involve third-party parts, software, tools, operating systems, or manufacturer services. Their warranties, licenses, and policies are controlled by those third parties.

Limitation of liability

To the fullest extent permitted by law, Energize Sat is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, repair service, shipping delays, data loss, or device failure. Our total liability for a service issue will not exceed the amount paid for the specific service giving rise to the claim unless applicable law requires otherwise.

Changes to these terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with the updated date.

Contact

Questions about these terms can be sent to info@energizesat.com or discussed by calling (888) 262-6753.